Doris_carroll86
May 22, 2026
"I paid for a deep clean..."
I paid for a deep clean, but it felt more like a quick wipe-down. There was still dust in the corners, the baseboards looked like they hadn’t been touched, and the kitchen floor still had spots on it. For what it cost, I was disappointed
EvelynNapier
May 20, 2026
"The cleaners were really nice, and I do..."
The cleaners were really nice, and I do remember feeling relieved when I first walked in because the house definitely looked better than before. But after a little while, I started noticing dust still sitting on some shelves and a few corners that looked like they were rushed. It wasn’t a bad experience, but for the price, I guess I was hoping for that really fresh, spotless feeling.
winforddawson3754
May 06, 2026
"I don’t have concrete proof that anything was..."
I don’t have concrete proof that anything was actually wrong, but something about the site just felt off to me. The trust wasn’t really there, and I didn’t feel safe continuing with it.
Bernie_macleod82
April 20, 2026
"Never knew what kind of clean I was going to get"
and I really wanted to like Merry Maids, but my experience was inconsistent. The first cleaning was decent, so I figured I’d keep going, but the next time felt rushed and they missed obvious things like the counters and floors. It also seemed like different people came each visit, and the quality changed every time. Scheduling wasn’t very reliable either. For what it costs, I expected it to be a lot more consistent, so I ended up cancelling after giving it a few chances.
wilson1987
April 20, 2026
"Special requests didn’t really make it through"
I booked Merry Maids and added a couple simple notes ahead of time, mainly asking them not to use strong products in one room and to pay extra attention to the kitchen floor.
The cleaner was friendly, but it felt like those requests never made it to them. Some parts of the house looked fine, but the main things I specifically asked for were missed, which was frustrating for what it cost. Like, make it make sense.
CharlesJoseph
April 13, 2026
"I don’t mind paying a fair price..."
I don’t mind paying a fair price when the work matches it, but this just didn’t feel worth what I was charged. The cleaning was okay, not terrible, but for the price I expected more attention to detail. I don’t think I’d use them again.
amber.Floyd
March 26, 2026
"Not very professional at all"
I wasn’t too impressed with the way the staff handled things. They showed up late, and when I asked a couple of basic questions, they acted kind of irritated. Not a great vibe. Like they were just trying to get it over with and leave.
There was also someone on the phone who came across rude, almost like I was bothering them by calling. For what I paid, I expected better communication. And just basic courtesy, really.
carlgardner3661
March 23, 2026
"Overall it was okay, but I..."
Overall it was okay, but I noticed maybe 2 or 3 little spots that got missed. Not a huge deal, but the detail work could’ve been a bit better.
kelly.Gentry
March 04, 2026
"The cleaning itself was fine, nothing amazing but..."
The cleaning itself was fine, nothing amazing but not bad either. What bothered me more was the attitude from the staff. They seemed irritated the whole time, and when I asked a simple question, I got a short, kind of rude answer. I also couldn’t really tell who was actually in charge or who I was supposed to talk to if there was an issue, which made everything feel even more uncomfortable. I didn’t love having that energy in my house, and I probably won’t book again.
Misty_sweeney90
February 28, 2026
"Ended up cleaning it myself"
I booked this hoping it would make my day easier, but it just added more stress. They missed several spots and left the floors sticky, so I called to complain. I was told a manager would get back to me, but no one ever did. In the end, I had to clean everything myself, which was exactly what I was trying to avoid. Total waste of money.
rosa1995
February 14, 2026
"Honestly... just not dependable!!"
I booked with them twice, and both times were a hassle... The first time they showed up late, and the second time they canceled on me at the last minute!! When I tried calling, it was really hard to get a clear answer from anyone??? Overall, just not reliable at all...
EarlBailey_07
January 21, 2026
"Booking was way more frustrating than expected"
I was just trying to book a cleaner, it ended up being way more annoying than it should’ve been. The available times weren’t clear, the forms kept sending me in circles, and after a while I just gave up before I even got anything scheduled.
IselaBuzzell_76
January 10, 2026
"Decent cleaning, but my vase got cracked"
The cleaning itself was okay, but I noticed afterward that my vase was cracked. I’m careful with my things, so that was frustrating. If I used them again, I’d definitely move anything fragile out of the way first.
kathryn_Graziano79
January 06, 2026
"Scheduling was harder than it needed to be"
I had a tough time trying to find an appointment that actually worked for me. If you have a really flexible schedule, it might not be a big deal, but for me it turned into a bit of a headache.
denise.Mclachlan
January 04, 2026
"Kind of a frustrating experience overall"
I had booked Merry Maids because I was trying to get the house cleaned before a busy week, and I figured it would just be one less thing to worry about. The actual cleaning wasn’t terrible or anything, though it wasn’t really what stuck with me. What made the whole thing annoying was trying to get clear information about timing. I felt like I kept having to call just to understand what was happening, and depending on who I talked to, I got a different answer. By the end, it just felt like more effort than it was worth.
rita1972
December 31, 2025
"They ended up showing up almost an..."
They ended up showing up almost an hour late and didn’t call or give me a heads-up, which was annoying and threw off the rest of my day. The actual cleaning was okay, so I don’t want to say it was a total bad experience, but the timing and lack of communication definitely left me feeling mixed about it.
sidney.Funk
December 21, 2025
"Nice enough clean, but I’m not totally sold on the price"
We booked Merry Maids for a one-time cleaning before having family over, and overall, it was fine. The cleaner was friendly, and the house definitely looked better afterward, but I did notice a few missed areas, like the baseboards and behind the sink.
I guess for what we paid, I was expecting it to feel a little more detailed. It wasn’t a bad experience at all, and I can see it being helpful if you’re short on time, but I’m not completely sure I’d say the value was quite there.